There're 2 reasons:
1. Your seller has not activate it due to your payment issue.
2. Your seller is not an official distributor.
We do not guarantee any total stations sold by unauthorized dealers or trading companies. We will be free of responsibility if those total stations are with wrong language, inactivated system, defective functions and performance.
If there's no dealer in your country/region, please contact us for a direct puchase.
The following trading companies are proved to resell unauthentic RUIDE products, with the risks including wrong language, unregistered, unactivated, deactivated by geo-fence, malfunctioning, second handed, refurbished, recycled, etc.
Henan Pilot Dolphin Technology Co.,Ltd.
Chengdu Mingjun Trading Co., Ltd.
Shanghai Hexin Survey Instrument Co., Ltd.
Shenzhen Peng Jin Technology Co., Ltd.
RUIDE and her official distributors will not take responsibility to provide any warranty and support to those unauthentic products.
RUIDE reserves the right to remotely deactivate those products sold by the above compaines.